When a change leader tries to deal with resistance by trying to covertly influence others, offering only selective information and/or structuring events in favor of the desired change, this is an example of __________.

When a change leader tries to deal with resistance by trying to covertly influence others, offering only selective information and/or structuring events in favor of the desired change, this is an example of __________.



(a) rational persuasion
(b) manipulation and cooptation
(c) negotiation
(d) facilitation









Answer: B


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